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Oracle PeopleSoft & EBS

Practical support for PeopleSoft and EBS R12.

Functional and technical application support, troubleshooting, reporting, and maintenance for your Oracle environment.

Discuss your requirements ↗
Oracle EBS R12 consulting and support
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PEOPLESOFT: 11+ YEARS · EBS R12: 12+ YEARS

Relevant practice leadership experience. Modules and versions are agreed during discovery.

SERVICE CAPABILITIES

Support shaped around
your environment.

We begin by reviewing your platform, business requirements, and current challenges. The exact scope, supported configuration, and delivery arrangements are agreed before work starts.

Application troubleshooting
Functional & technical assistance
Reporting support
Business process review
Testing & documentation
Maintenance & enhancement support
WHAT WE CAN WORK ON

A defined scope.
A useful handover.

Each assignment is tailored to your environment. Typical activities may include:

  1. Confirm application modules, versions, and business requirements
  2. Investigate issues and define an appropriate support scope
  3. Validate changes and provide agreed documentation

Deliverables, access requirements, responsibilities, and acceptance criteria are confirmed before work begins.

A PRACTICAL ENGAGEMENT

Know what happens next.

Bring a specific issue, a planned improvement, or a broader support requirement.

  • Initial requirements discussion
  • Environment and access review
  • Agreed scope and delivery plan
  • Validation, documentation, and handover
COMMON QUESTIONS

Before we begin.

Can you help with an existing environment?

Share your version, deployment type, current issue, and available documentation. We will review the requirement and confirm whether our team can support it.

Can we arrange ongoing support?

Ongoing support can be discussed based on scope, coverage hours, access requirements, and the skills needed. Response arrangements should be agreed in the engagement.

What should we prepare for the first conversation?

A brief description of your system, the business impact, your target timeline, and the type of help you need. Please do not email passwords or production data.

Oracle PeopleSoft consulting and support
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OUR CORE SERVICES

Support across the ERP lifecycle.

These core services are available across our supported ERP platforms, with scope tailored to your version, environment, and business requirements.

ERP Consultancy

Make informed decisions about your ERP environment. We review business processes, assess requirements, and define a practical roadmap aligned with your priorities.

Implementation & Configuration

Implement and configure ERP systems around your operations, with structured requirements analysis, testing, go-live preparation, and documented handover.

Data Migration & Integration

Move business data and connect applications through careful mapping, data validation, reconciliation, and testing to improve consistency across your systems.

Custom Module Development

Extend your ERP with tailored modules, reports, dashboards, and workflows that address business requirements and fit your supported system architecture.

Training & Ongoing Support

Help your team use systems confidently with practical, role-based training, troubleshooting, knowledge transfer, and assistance after go-live.

Performance Optimization

Investigate application, database, and reporting bottlenecks. Improve performance through measured analysis, appropriate tuning, and validated changes.

Custom Application Development

Build web applications, portals, dashboards, and business tools around your workflows, with integrations that reduce manual work and improve access to information.

Maintenance & Support

Keep business systems dependable with agreed maintenance, monitoring, issue resolution, update planning, and technical support tailored to your environment.

Discuss your requirements with us to confirm platform compatibility, deliverables, and support arrangements.

LET’S TALK

Let’s discuss
your requirements.

Tell us about your platform, the challenge, and your preferred timeline. We will review the requirement with you and discuss an appropriate scope and next step.

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